Maintenance and further development of a ServiceNow ITSM and customer service management systemMaintenance & further development · Hamar, Norway
A Norwegian organisation seeks a partner to maintain and further develop its ServiceNow system, used for IT service management and customer service case handling and now almost 10 years old. Work includes clearing technical debt, such as moving internal APIs exposed via a MID server to more responsive facade services, and proposing improvements. Renewal of an existing maintenance contract.
Summary written by DevHero from the source; the official notice or post is binding.
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Project details
- Kind
- Public tender
- Type
- Maintenance & further development
- Budget
- NOK 65,000,000 (≈ $6.8M) · estimated total value
- Technologies named
- ServiceNow
- Stack
- Other software
- Sector
- Other / not stated
- Country
- Norway
- City
- Hamar
- Published
- October 29, 2026
- Deadline
- Nov 19, 2026 · 6 days left
- Source platform
- TED (EU)
- Checked
- Read from the official open-data source on Nov 13, 2026
- Status
- Closes within 7 days
- Client
- ████████████
- Official source
- ████████████████
- Reference
- ██████
- Quote from the source
- ██████████
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